The functioning of security-intelligence agencies is directed by the President of Croatia and the Croatian Government.

SOA is not a „repressive“ state body and does not have the means or authorities to exert legal coercion against citizens.

A Croatian citizen cannot be subject to telecommunications surveillance without the approval of the Supreme Court.

In cases where choice between several different measures of covert information collection is possible, the one less invasive to constitutionally protected rights and freedoms shall be applied.

SOA employees are prohibited from being members of political parties or to engage in their activities, nor can they perform any other public of professional duty.

Women make up 40% of the SOA workforce.

Annual Guidelines for the Work of Security-Intelligence Agencies have the purpose of directing SOA's work in the following year. They are issued by the National Security Council.

In our analysis we strive to provide objective information on possible threats to national interests, indicate backgrounds to processes and foresee possible scenarios of developing security challenges.

Civilian oversight is carried out over activities of security-intelligence agencies in Croatia, being a rare example in countries of the world.

SOA is subject to constant oversight of its work.There are three levels of oversight in Croatia: parliamentary, expert and civilian.